Effective Date: 27 January 2025

1. Introduction

StoneGye.Agency ("we," "our," or "us") is committed to safeguarding the privacy of our clients, website visitors, and users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).

2. Information

We CollectWe may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.Professional Information: Job title, company name, and industry.Financial Information: Payment details necessary for processing transactions.Technical Data: IP address, browser type, operating system, and browsing behaviour on our website.Communication Data: Messages or feedback you provide through our contact forms or surveys.

3. How We Collect Information

We collect personal information through:

Direct Interactions: When you fill out forms, subscribe to our

services, or communicate with us directly.

Automated Technologies: Cookies and similar tracking technologies that collect technical data as you interact with our website.

Third Parties: Publicly available sources or third-party services that provide information to enhance our services.

4. Use of Personal Information

We use your personal information for the following purposes:

Service Delivery: To provide and manage our services, including coaching, counselling, and digital marketing.

Communication: To respond to inquiries, send updates, and inform you about changes to our services.

Personalisation: To tailor our services to your preferences and enhance your experience.Billing and Payments: To process transactions and manage billing.

Legal Compliance: To comply with legal obligations and protect our rights.

5. Sharing of Personal Information

We do not sell your personal information. We may share your

data with:

Service Providers: Third-party vendors who assist in delivering our services, subject to confidentiality agreements.

Legal Authorities:When required by law or to protect our legal

rights.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal information, subject to legal constraints.

Objection: Object to the processing of your data in certain circumstances.

Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse website performance. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected] Address: 151/10 Albert Avenue Broadbeach QLD 4218 AU

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.